Data Retention and Deletion Policy
1. Introduction and Guiding Principles
Welcome to Bechraji Digital Bahi. As your dedicated bookkeeping application, this policy elucidates our core principles regarding the retention and eventual deletion of your personal and financial data. We are committed to processing your information diligently and transparently, ensuring that we only gather what is indispensable for our services and retain it solely for the necessary duration.
For a comprehensive understanding of all our data handling practices, please consult our full Privacy Policy at: https://www.webpresoftwareltd.com/privacy-policy
2. Data Retention: Purpose and Duration
We store various categories of your data for predefined periods, strictly for legitimate operational purposes and in strict adherence to all applicable legal and regulatory obligations.
2.1 Account and User Profile Data:
Purpose: To sustain your user account, guarantee continuous service access, facilitate account recovery procedures, and comply with essential legal record-keeping standards.
Data Types: Encompasses your mobile phone number, emergency contacts, and unique User/Device Identifiers.
Retention Period: This information is retained for the entire period your Bechraji Digital Bahi account remains active, and for a subsequent period of five (5) years following the closure or termination of your account, in line with statutory requirements.
2.2 Financial Transaction and Record Data:
Purpose: To comply with relevant Indian accounting and taxation regulations, provide you with accurate and complete historical financial records, and enable traceability for potential audits or dispute resolution.
Data Types: Includes all your inputted bookkeeping entries, transaction details, attached receipt images or vouchers, and categorized expense/income data.
Retention Period: This crucial data is retained for a period of five (5) years commencing from the date each transaction or record is created.
2.3 Operational & Diagnostic Data:
Purpose: To continuously improve the application's stability and performance, swiftly diagnose technical faults, analyze anonymized usage patterns to refine user experience, and bolster overall security.
Data Types: Comprises crash logs and records of application usage behavior (de-identified where possible).
Retention Period: This data, which is typically non-personally identifiable or pseudonymized, is held for a maximum duration of two (2) years from its collection date.
2.4 Security Protocols for Retained Data:
Throughout its entire lifecycle of retention, all stored data is meticulously protected using industry-leading security measures. These include robust AES-256 encryption for both data in transit and at rest, coupled with stringent access controls designed to prevent any unauthorized access, alteration, or disclosure.
3. Your Right to Data Erasure
You maintain ultimate control over your personal data. We provide clear and accessible mechanisms for you to request the permanent deletion of your information.
3.1 Requesting Erasure (User-Initiated):
You can exercise your right to deletion by submitting a formal request to our designated Grievance Officer via email at support@webpresoftwareltd.com. Please ensure your registered mobile number or User ID is included in the request for efficient verification.
Upon receipt of a verified deletion request, we will endeavor to process it within 15 working days. Your personal data will be securely removed from our active systems, unless we are legally or regulatorily mandated to retain it for an extended period (e.g., ongoing financial records required by law). A confirmation of the successful deletion will be dispatched to your registered email address.
3.2 Automated Deletion for Inactive Accounts:
To adhere to the principle of data minimization, any Bechraji Digital Bahi account that has remained continuously inactive for eighteen (18) months (defined as no logins or active service interactions) will be flagged for eventual deletion.
We will transmit a notification to your registered email address 30 days prior to the scheduled deletion date. If we do not receive any response or interaction from you within this specified period, your account and associated personal data will be automatically and permanently deleted or anonymized, always subject to our overriding legal data retention obligations.
3.3 Data Deletion with Third-Party Processors:
When we collaborate with third-party service providers who process data on our behalf, we ensure through legally binding Data Processing Agreements (DPAs) that they are contractually obliged to respect and implement your data deletion rights.
When your data is deleted from our primary systems, we will concurrently instruct our authorized partners to delete their respective copies of your data, strictly in accordance with the terms of our agreements.
4. Contact and Grievance Redressal
For any inquiries concerning this policy, or to exercise your data protection rights, please contact our dedicated Grievance Officer. We are fully committed to addressing your concerns promptly, transparently, and effectively.
Email: support@webpresoftwareltd.com
Official Website: https://www.webpresoftwareltd.com
We will acknowledge your query and aim to provide a comprehensive response within 10 working days.